We accept bank transfers, cash on delivery and debit cards. For more information, visit our Payment Methods page.

No, you can place an order without logging in. However, creating an account offers additional benefits such as order tracking and faster order completion for future purchases.

Yes, you can cancel or modify your order before it is shipped. However, once the product has been shipped, changes or cancellations may not be possible. Please contact our customer support as soon as possible to request any changes.

We only accept returns for damaged products. If you receive a damaged product, please contact our customer support within 2 (two) days of delivery to initiate the return process.

We usually process and ship orders within 2-3 working days. Please note that this timetable may vary during peak periods or due to unforeseen circumstances.

You can track your order by visiting our Track Order page and entering your order details.

We currently do not offer international shipping. We only ship within Greece and Cyprus.

In the event that your package is lost or damaged during shipping, the courier is responsible for the matter. Please contact our customer support immediately and we will help you resolve the issue.

For information about how we handle your personal data and ensure your privacy, please see our Privacy Policy.

You can contact our customer support team by emailing us at sales@bloommoon.gr or by calling +30. 697674335. We are here to serve you during our working hours.

Yes, you can change your shipping address, but it is recommended that you do so as soon as possible. Please contact our customer support and we will do our best to accommodate your request.

Yes! Sign up for our newsletter and get 10% off your first order. Stay up to date with our latest offers and promotions.

Shipping costs are free for orders up to €60. For orders under €60, there is a €2 shipping fee.

We do not accept returns or exchanges for products purchased on sale. All products sold for sale are considered final.

Absolutely! If you would like to gift wrap your order or personalize it, please let us know and we will be happy to help.