This role involves creating and maintaining an attractive, user-friendly and functional website. It handles the technical aspects of the online store, ensuring smooth navigation, flexible design and efficient payment processes.

The product manager oversees the selection, sourcing and organization of products in the online store. Collaborates with suppliers, conducts market research and optimizes product listings to maximize sales and customer satisfaction.

The Digital Marketer is responsible for promoting traffic to the online store and increasing its visibility. It uses various strategies such as search engine optimization (SEO), social media marketing, content creation, email marketing and online advertising to attract and retain customers.

This role involves dealing with customer enquiries, solving problems and providing excellent service. Customer support representatives handle pre-sale inquiries, post-sale support, order tracking, and returns or exchanges. They ensure customer satisfaction and build long-term relationships.

This role involves managing the order fulfillment process, including inventory management, packaging, shipping and tracking. They coordinate with suppliers, shipping carriers, and warehouse personnel to ensure accurate and timely delivery of orders while maintaining inventory levels.